Logistics, Fulfillment & Operations

    Shipping & Delivery Policy

    Last updated & effective: September 24, 2026

    1. Global Delivery Coverage & Carrier Routing

    Apex Global Cart features multi-warehouse routing and international carrier integration covering over 100 countries across North America, Europe, Asia-Pacific, and Latin America.

    2. Processing, Dispatch & SLA Tracking

    Orders are automatically dispatched to the nearest fulfillment hub or verified reseller node. Merchant performance is governed by strict SLA thresholds ensuring prompt handling and dispatch within 24–48 hours.

    3. Real-Time Tracking & Notifications

    Customers receive instant updates via automated email notifications and the customer dashboard as shipments progress through customs clearance, regional sorting, and final-mile delivery.

    4. Inquiries & Investor Contact

    For logistics partnership inquiries or investor discussions, contact us at support@apexglobalonlineshop.com or support@apexglobalonlineshop.com.