Privacy Policy

1. Data Controller Identification

The data controller responsible for personal information is:

2. Scope of Data Collection

We collect information only to operate the marketplace and provide our services:

• Contact & Profile Data: Name, email address, phone number, and delivery address.
• Order & Transaction Telemetry: Cart checkouts, order states, tracking numbers, and fulfillment receipts.
• Technical Logs & Security Verification: IP address, device headers, browser user-agents, and timestamp diagnostics to protect accounts and the platform.
• Reseller & Merchant Applications: Test partner onboarding inputs and mock verification files to showcase merchant onboarding pipelines.

3. Lawful Basis and Processing Intent

We process data under the following legitimate grounds:

• Service delivery: Running cart, checkout, order fulfilment, reseller store and customer support features.
• Security & Abuse Prevention: Safeguarding our infrastructure against unauthorized intrusion, denial of service, or scraping.
• Investor & Partner Inquiries: Processing contact communications from potential investors, enterprise licensees, and retail partners.

4. Payment Security & Absence of Real Financial Charges

Payment details are handled through tokenization; we do not store full card numbers on our servers. Payment workflows follow industry-standard security practices.

5. Your Privacy Rights

Under international privacy frameworks (GDPR, CCPA, PDPA), visitors and customers retain complete rights over their data:

Information we collect

• Account details: name, email address, phone number and password (stored only in scrambled form) when you register as a shopper, reseller or staff member.
• Order and shop details: delivery address, items ordered, order history, reseller shop name, logo and banner.
• Support messages: chats and images you send to our support team or between resellers and staff.
• Device and security data: browser type, approximate location (city and country based on IP address) and sign-in times, used to protect accounts.
• Cookies and local storage: used to keep you signed in, remember your cart and language, and allow offline browsing.

Google sign-in and Google user data

If you choose "Continue with Google", Apex Global Cart receives only your name, email address and profile picture from your Google account (the openid, email and profile scopes). We use this information only to create your account, sign you in and show your name and picture in your profile.

• We do not access your Gmail, contacts, Drive, calendar or any other Google data.
• We do not sell, rent or share Google user data with third parties, and we do not use it for advertising.
• We do not use Google user data to train artificial intelligence or machine learning models, and we never use it to create generated images of any person.
• Our use of information received from Google APIs follows the Google API Services User Data Policy, including the Limited Use requirements.
• You can remove our access at any time at myaccount.google.com/permissions, and ask us to delete your account and data using the contact details below.

How we use, store and share data

• Use: to run your account, process orders, operate reseller shops, provide customer support, send account emails (such as confirmations and password resets) and prevent fraud.
• Storage: data is stored on secure cloud servers with encrypted connections (HTTPS) and access limited to authorised staff.
• Sharing: only with service providers needed to run the platform (hosting, email delivery, payment processing) and when required by law. We never sell personal data.
• Retention: we keep data while your account is active and delete it within 30 days of a verified deletion request, unless the law requires us to keep it longer.
• Children: the service is not intended for people under 16.

6. Contact for Privacy & Investor Inquiries

To submit data requests or for questions regarding the commercial rollout and investment opportunities of this headless e-commerce architecture, contact:
support@apexglobalonlineshop.com or support@apexglobalonlineshop.com.